Privacy Policy

Information we collect

• Account & profile: name/username, email, password (hashed), age confirmation, support messages.
• Gameplay & social: game activity, scores/progress, virtual currency/balances, rewards, in-game interactions, referrals.
• Device & network: IP address, device identifiers (e.g., advertising ID where available), browser/app version, language, approximate location (from IP), log files.
• Cookies & analytics: cookies/SDK data for authentication, preferences, fraud prevention, and analytics.
• Payments (optional purchases): if you buy virtual coins or similar items, payment is processed by third-party processors/platforms; we receive transaction status and purchase metadata (not full card numbers).

How we use information

• Provide, maintain, and personalize the Service; create and manage accounts.
• Process purchases, deliver virtual items, prevent fraud/abuse, and enforce rules.
• Analyze performance, fix bugs, improve gameplay, and develop new features.
• Communicate with you about updates, security, and support; marketing where permitted (you can opt out).
• Comply with legal obligations and protect our rights and users.

How we share information

We share personal information with:

• Vendors (hosting, analytics, customer support, security, payment processing) acting on our instructions.
• Advertising/measurement partners where enabled, to measure campaigns and show/limit ads. This may involve sharing identifiers as a disclosure of personal information under the Privacy Act 2020 (New Zealand).
• Legal/safety if required by law or to prevent harm, fraud, or abuse, or in connection with a corporate transaction.

Retention

We keep information as long as needed to provide the Service and for legitimate business purposes. Typical retention: account data while active; purchase and tax records as required by law; logs/analytics generally up to 12–24 months unless needed longer for security or disputes.

Security

We use administrative, technical, and physical safeguards (e.g., access controls, encryption in transit where supported, and monitoring). No method is 100% secure.

Your choices & New Zealand privacy rights

• Access and correction: under the Privacy Act 2020, you may request a copy of, or correction to, personal information we hold about you.
• Opt out of targeted advertising: you may opt out via in-product settings (if available), cookie controls, or by contacting us.
• No sale of personal information: we do not sell personal information; you may still opt out of disclosures for targeted advertising/measurement.
• Fair handling: we will not penalise you for exercising your rights under the Privacy Act 2020.
• Complaints: if you are not satisfied with our response, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).

We may need to verify your identity before fulfilling requests.

Cookies

You can control cookies through your browser settings and, where offered, our on-site cookie controls. Some features may not work without certain cookies.

Children

The Service is intended for users aged 20 and over and is not directed to children. We do not knowingly collect personal information from minors. If you believe a minor has provided information, contact us to request deletion.

Changes

We may update this Policy. The effective date above indicates the latest revision.