Responsible Gambling
Spinzion.com is committed to promoting responsible play and helping users make informed choices.
If you need help now
If gambling is affecting you or someone you know, confidential support is available 24/7.
- Gambling Helpline Aotearoa (NZ): 0800 654 655 (also: gamblinghelpline.co.nz)
- Safer Gambling Aotearoa: safergambling.org.nz and support across New Zealand
- Crisis support (NZ): call/text 1737 (Need to Talk?). Lifeline Aotearoa is also available on 0800 543 354. If you are in immediate danger, call 111.
Play responsibly
Practical tips
- Set a budget and time limit before you start; don’t chase losses.
- Take regular breaks and avoid playing when stressed, tired, or using alcohol/substances.
- Treat play as entertainment, not a way to make money.
- Keep your login private and use device-level parental controls where appropriate.
Warning signs
- Spending more time or money than intended, borrowing to play, or hiding play from others.
- Feeling anxious/irritable when not playing, or using play to escape problems.
- Neglecting work, school, relationships, or finances.
Account tools & self-exclusion
Tools may include time-outs (cooling-off), session/time limits, purchase limits (if applicable), or account closure. Availability can vary by product and location.
To request a cooling-off period, self-exclusion, account closure, or marketing opt-out, contact us at contact@spinzion.com or call +64 7 389 2627.
Note: Self-exclusion and limits may not restrict access to third-party sites/apps. Consider device/app blocking tools for additional support.
New Zealand regulatory information
Gambling in New Zealand is regulated under the Gambling Act 2003 and overseen by the Department of Internal Affairs (DIA) and the Gambling Commission of New Zealand. If you have a complaint or wish to verify a licensed operator, you can contact the DIA gambling team.
- Department of Internal Affairs — Gambling: dia.govt.nz/Gambling
- Gambling Commission of New Zealand: gamblingcom.govt.nz